Shipping policy
We proudly stand behind the quality of our algae tabs and are committed to making sure your Bits® arrive quickly and in good condition. Orders are processed and shipped during regular business hours 1-2 business days after being received. If you need to make changes to your order before it is shipped, please contact us immediately.
Shipping Help
- For all orders, including expedited shipping, please allow 2 business days for processing.
- All orders placed on weekends or holidays, will be processed on the next business day.
- Standard shipping is with FedEx Ground and takes 7 to 10 business day.
- Shipping to Alaska & Hawaii can take up to 2 to 4 weeks with Standard/Economy USPS shipping. We do not offer FREE shipping to Alaska or Hawaii.
- Please do not select expedited shipping for PO Box addresses.
- We do not offer any free shipping outside of the Contiguous US.
Paypal Help
To use PayPal, fill out all the Shipping Address information FIRST.
Australian Orders
If you're shipping to Australia, please visit the website of Aussie Ascension. They are our direct partner in Australia and are the best and fastest source for BITS in that region.
UK Orders
If you're shipping to the UK, please visit the website of HEALF, our new partner. https://healf.com/
USA Shipping
Orders to United States addresses ship via different methods. For standard shipping, you can typically expect the post office to deliver your order even if the original carrier is FedEx, DHL, or UPS. For expedited shipping, you can usually expect FedEx or UPS to make the delivery. Shipping rates start at $8.00 as detailed in the table below. However, these rates may vary so please check your shopping cart for the most current costs.
After you place your order, please allow us 1-2 business days to prepare your Bits for shipment (including our expedited shipping methods). We do not ship orders on weekends or holidays. Here are the estimated, non-guaranteed transit times and shipping charges per shipping method:
We do not ship more than ten items to international destinations. If you wish to place a large order, we recommend using an international shipping service such as MyUS.
| Items Ordered | Standard (7-10 Business Days)** |
Two Day (2 Business Days)** |
Overnight (1 Business Day)** |
|---|---|---|---|
| 1 | $8 | See Cart | See Cart |
| 2 | $12 | ||
| 3 | $13 | ||
| $400 | FREE* |
**Please allow us an additional 1-2 business days to prepare your Bits for shipment (including our expedited shipping methods).
Canada Shipping
Orders to Canada ship with USPS and Canada Post (we may use other services as deemed necessary). To see how much it will cost to ship your Bits, please check your shopping cart.
After you place your order, please allow us 1-2 business days to prepare your Bits for shipment, including our expedited shipping methods. We do not ship orders on weekends or holidays. Here are the estimated, non-guaranteed transit times per shipping method. Please note that we do not up-charge on shipping. The rates you are quoted are the USPS postage rates.
- USPS First Class Package International (7-21 Business Days) - this service is the most economical option, but it may take up to 4 weeks to receive your order, and tracking information is less detailed.
- USPS Priority Mail International Shipping (6-10 Business Days) - this service is more expensive, but it is faster and offers more detailed visibility and tracking.
Please be aware that the Canada Border Services Agency (CBSA) can delay shipments to Canada and you are likely required to pay fees, taxes, tariffs, or other charges upon receiving your order. We are not responsible for customs-related delays or for paying any charges. If a shipment is refused or held, we cannot issue a refund or re-ship the order until we receive the returning package in good condition.
International Shipping
Orders going to countries other than the United States and Canada usually ship with USPS and a local postal service or shipping service typically makes the final delivery (we may use other services too). Shipping rates start at $40.00 and as listed in the table below.
Please be aware that your local customs agency can delay shipments into any country and you may also be required to pay fees, taxes, tariffs, or other charges upon receiving your order. We are not responsible for customs-related delays or for paying any charges. If a shipment is refused or held, we cannot issue a refund or re-ship the order until we receive the returning package in good condition.
After you place your order, please allow us 1-2 business days to prepare your Bits for shipment (including our expedited shipping methods). We do not ship orders on weekends or holidays. Here are the estimated, non-guaranteed transit times and shipping charges per shipping method:
| Items Ordered | Standard (14-21 Business Days) |
|---|---|
| 1 | $40 |
| 2 | $50 |
| 3 | $70 |
| 4 | $90 |
| 5 | $100 |
| 6 | $105 |
| 7 | $110 |
| 8 | $115 |
| 9 | $120 |
| 10 | $125 |
| 11+ | International shipping service (MyUS) |
Please be aware that your country's customs agency can delay shipments and you will likely be required to pay fees, taxes, tariffs, or other charges upon receiving your order. We are not responsible for customs-related delays or for paying any charges. You may also need to sign for your order upon delivery. If a shipment is refused or held, we cannot issue a refund or re-ship the order until we receive the returning package in good condition.
Large International Orders
We do not ship more than ten items to international destinations. If you wish to place a large order, we recommend using an international shipping service such as MyUS.
Australian Orders
If you're shipping to Australia, please visit the website of Aussie Ascension.
SMS Policy
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.
Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.